Responsible Gaming

Gaming Should Be Entertainment

Online pokies and casino games should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. While gaming can be enjoyable, it's important to gamble responsibly and within your means. Remember: the house always has an advantage, and you should only ever spend money you can afford to lose.

Age Verification

In Australia, all gambling activities are strictly reserved for individuals aged 18 years or older. By accessing any gaming services, you confirm that you meet this legal age requirement in your jurisdiction. Underage gambling is illegal and harmful to young people's development and wellbeing.

Warning Signs of Problem Gambling

If you recognise any of the following signs in your own behaviour, it may be time to seek help:

• Chasing losses by gambling more to try to recover money you've lost
• Hiding your gambling activities or lying about the amount you gamble
• Gambling with money needed for essential expenses (rent, bills, food)
• Feeling anxious or irritable when you can't gamble
• Gambling for longer periods than intended
• Neglecting family, friends, work, or school due to gambling
• Borrowing money or going into debt to fund gambling
• Failed attempts to cut back or stop gambling
• Using gambling to escape problems or negative emotions
• Experiencing mood swings or depression related to gambling

Self-Help Tools & Responsible Gaming Features

Most reputable online gaming platforms offer tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Cap the amount you're willing to lose during a gaming session
• Session Time Limits: Set automatic reminders or logging out after a set period
• Reality Checks: Receive periodic notifications during play to remind you of the time and money spent
• Self-Exclusion: Voluntarily exclude yourself from gaming for a period you choose (days, weeks, months, or years)

Always use these tools proactively to maintain a healthy relationship with gaming.

Support Organisations & Help Resources

If you're concerned about your gambling or know someone who is, professional help is available:

Australia

• Gambling Help Online: Free, confidential counselling and support service for Australians affected by problem gambling
  www.gamblinghelponline.org.au
  Phone: 1800 858 858 (free call)
• Lifeline Australia: 24/7 crisis support and counselling
  Phone: 13 11 14 (free call)

United Kingdom

• GamCare: Free and confidential help for problem gamblers
  www.gamcare.org.uk
• GamStop: National self-exclusion scheme for online gambling
  www.gamstop.co.uk

Canada

• Responsible Gambling Council: Information and resources for problem gambling
  www.responsiblegambling.org

United States

• National Council on Problem Gambling (NCPG): 24/7 helpline and resources
  www.ncpgambling.org
  Phone: 1-800-522-4700 (free call)

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA): Federal Centre for Health Education
  www.bzga.de

If You Need Help, Reach Out Today

Problem gambling is a serious issue, but it's also treatable. If you or someone you know is struggling with gambling, please seek help immediately. There is no shame in asking for support—trained professionals are available 24/7 to assist you in confidence and without judgment.

Remember: Taking control of your gambling is always possible, and support is always available.